Our services are designed to provide you with the best possible experience and value as a client. However, in order to ensure that all our clients can enjoy the same level of quality and reliability, we have a fair usage policy that applies to some aspects of our services.

This policy is intended to prevent misuse, abuse, or excessive use of our services that may affect the performance or availability of our services for other clients. This document explains what the fair usage policy is, how it works, and what happens if you breach it.

What is the fair usage policy?

The fair usage policy is a set of rules and limits that apply to certain features or functions of our services. These features or functions may include, but are not limited to, the following:

• Client events: The amount of times you attend a client event.
• Event registration: Registration for events is done for events you intend to attend.
• Log in sharing: Specific client access if for the client its intended for and must not be shared with others.
• Timely cancellations.
• Respectful engagement.
• Client discount usage: The amount of discount used.

The fair usage policy is based on the average or normal usage patterns of our clients. We monitor and measure the usage of our services by our clients and set the fair usage limits accordingly. The fair usage limits may vary depending on the type, plan, or package of the service or product that you have subscribed to or purchased. The fair usage limits may also change from time to time to reflect the changes in the usage patterns, market conditions, or technical requirements of our service or product. We will notify you of any changes to the fair usage policy or the fair usage limits by email, SMS, or other means of communication.

How does the fair usage policy work?

The fair usage policy works by monitoring and measuring your usage of our service or product and comparing it with the fair usage limits. If your usage exceeds or approaches the fair usage limits, we may take one or more of the following actions:

• Notify you: We may send you a warning or reminder by email, SMS, or other means of communication to inform you that you have reached or are close to reaching the fair usage limits. We may also provide you with some tips or suggestions on how to reduce or optimize your usage of our service or product.
• Restrict your access: We may temporarily or permanently restrict your access to certain features or functions of our service or product until your usage falls below the fair usage limits. This may affect the availability or functionality of your service or product.
• Suspend or terminate your service: We may temporarily or permanently suspend or terminate your service from Prospera Wealth if your usage significantly or repeatedly exceeds the fair usage limits. This may affect your ability to use or access your service from Prospera Wealth.

We reserve the right to take any of the above actions at our sole discretion and without prior notice. We will try to notify you of any actions that we take, but we are not obliged to do so. We will not be liable for any loss, damage, or inconvenience that you may suffer as a result of any actions that we take under the fair usage policy.

How can you avoid breaching the fair usage policy?

You can avoid breaching the fair usage policy by following these simple steps:

• Check your usage: You can check your current or past usage of our service or product by contacting our customer service.
• Manage your usage: You can manage your usage of our service or product.

We hope that this document has helped you to understand the fair usage policy and how it affects your services. If you have any questions, comments, or feedback, please feel free to contact us by email, or phone. We appreciate your cooperation and thank you for choosing to be a valued client of Prospera Wealth.